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Quality Function Deployment (c): Integrating Customer Requirements into Product Design
PAB 119
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QFD is a complete reference tool for implementing customer demands into successful product designs.
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What Stands Out
Detalles de producto
- Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough how-to on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement.In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.It includes:Using the demanded quality deployment chart.Using and promoting quality charts.Using quality control process charts: QFD at the pre-production.Quality deployment and reliability deployment.Quality development in the construction industry.QFD for the service industry.QFD for software development.
| Publisher | Productivity Press |
| Publication date | September 1, 1990 |
| Edition | 1st |
| Language | English |
| Print length | 400 pages |
| ISBN-10 | 0915299410 |
| ISBN-13 | 978-0915299416 |
| Item Weight | 2.6 pounds (1.18 kg) |
| Dimensions | 9 x 1.25 x 11.5 inches (22.9 x 3.2 x 29.2 cm) |
Who Should Buy?
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Product Designers
Ideal for designers seeking structured methods to align products with customer needs and enhance user satisfaction.
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Quality Assurance Professionals
Useful for QA experts focusing on customer requirements to optimize product quality and reduce defects.
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Project Managers
Beneficial for managers aiming to integrate customer feedback into development processes and streamline product launch.
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General Readers
Not suitable for casual readers without a background in product development or quality management methodologies.
DESCRIPCIÓN DEL PRODUCTO
Preguntas y respuestas de los clientes
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Pregunta:
What is Quality Function Deployment (QFD)?
Respuesta: QFD is a systematic method for translating customer requirements into design specifications and quality targets. -
Pregunta:
Who authored this book on Quality Function Deployment?
Respuesta: The book is authored by Yoji Akao, the pioneer of QFD and a key figure in the Japanese Total Quality Control movement. -
Pregunta:
Can QFD be applied in industries other than manufacturing?
Respuesta: Yes, QFD is adaptable and can be effectively used in construction, service sectors, and software development.
Industrial Relations Editorial Review
Customer Reviews & Ratings
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5 estrella
69%
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13%
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1 estrella
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PAB 119
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características y beneficios
- Learn the powerful QFD method for aligning product designs with customer needs.
- Guided by Yoji Akao, the originator of QFD, access expert insights and methodologies.
- Includes comprehensive case studies for practical application.
- Features over 100 diagrams and detailed charts for clearer understanding.
- Applicable across various industries including construction, service, and software.
- Transform customer feedback into actionable design targets and quality assurance points.
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